Free trial appointment: 400-9676-266
National After Sales Hotline: 400-9970-990
In Stock | Customized Solutions | One-stop Package
The household small ozone disinfection machine has a two-year warranty and provides life-long maintenance services.
The industrial ozone sterilizer has a one-year warranty and provides lifetime maintenance services.
1. Call us at the National Unified Service Hotline (400-6165-951) and provide the nearest repair service according to the customer address.
2. Because it is too far away or inconvenient for on-site repairs, you can mail to the following address for repair. Please contact customer service for repair registration before sending.
(Mailing address: 6th Floor, North Ladder, Chengfa Industrial Zone, Yinhe Road, Henggang Street, Longgang District, Shenzhen, Guangdong)
3. The company will not assume the free warranty obligation for the machine failure caused by the following reasons, and only charge the repair material cost:
Damage to the product due to excessive humidity (less than or equal to 75% humidity) or water ingress into the machine;
Damage to the product due to unauthorized changes to the product structure;
Product damage due to natural disaster or other force majeure;
Damage caused by the freight company during long-distance transportation;
Failure to provide valid proof of purchase.
After the after-sales repair, after confirming the minor problems by the technical staff, you can send the accessories to be replaced directly.
We will provide you with accessories for free and guide you through the installation to ensure normal use.